SOLUTIONS
Data Analytics
Our real-time data analytics software provides real-time data, charts and graphs to track operational performance.
Reporting
We ensure end to end management of the platform by monitoring performance and reliability and ensuring day to day activities are run correctly. Our reporting tools give our customers access to meaningful data on all the key aspects of their business.
Data Analytics
Our real-time data analytics software provides real-time data, charts and graphs to track operational performance. We collect data from all platform activities including:
-Customer behavior: page hits, registrations, conversion and retention rates
– Traffic: web or USSD visits and sessions, SMS message receipts
– Game statistics: ticket purchases, draw results, revenues, game wallet balance, player profiles
– Mobile financial transactions with mobile operators
– Payouts per game, per service and per operator
Customer Care
Our CRM systems allow our clients to manage relationships, data and information associated with all their customers, both current and potential. Our clients know the value of customer retention and loyalty so they therefore value the benefits our CRM systems can bring.
Profile Segmentation
We compile data to profile customers in real-time with hundreds of key performance indicators per customer, game or service. Easy segmentation of players through interface filters plus automation of campaigns or games strategies by segments.
